Last Updated: September 13, 2026
AVENMERE operates this online store and website, including the related content, features, products, services, and customer-support functions available through it (collectively, the "Services"). Our online store is powered by Shopify, which provides the ecommerce technology used to make the Services available to you.
This Privacy Policy explains how AVENMERE collects, uses, shares, and otherwise processes personal information when you visit our website, place an order, communicate with us, or otherwise interact with our Services.
If this Privacy Policy and our Terms and Conditions address the handling of personal information differently, this Privacy Policy will apply to matters concerning the collection, use, and disclosure of personal information.
Personal Information We May Collect
For purposes of this Privacy Policy, "personal information" means information that identifies you or can reasonably be associated with you. It generally does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.
Depending on how you interact with AVENMERE, we may collect or process information such as:
- Contact information: your name, email address, telephone number, billing address, and shipping address.
- Order information: products purchased, order history, returns, cancellations, delivery information, and other transaction details.
- Payment-related information: payment method, transaction status, payment confirmation, and related transaction information made available through our payment services.
- Account information: if customer account features are used, information associated with your account, preferences, and settings.
- Communications: information you provide when contacting us by email, telephone, live chat, or another support channel.
- Device and network information: such as browser type, device information, IP address, network details, and similar technical identifiers.
- Website activity: information about how you browse, navigate, and interact with our website and Services.
How Personal Information Is Collected
We may receive personal information in several ways, including:
- directly from you when you place an order, provide information at checkout, contact us, or otherwise use the Services;
- automatically when you visit or interact with our website, including through cookies and similar technologies;
- from Shopify and other service providers that support our store and business operations; and
- from business partners or other third parties where permitted by applicable law.
How We Use Personal Information
AVENMERE may use personal information where reasonably necessary to operate our store and provide our Services.
This may include using information to:
- process payments and orders;
- prepare, ship, track, and deliver purchases;
- handle eligible cancellations, returns, and refunds;
- provide customer service and respond to questions;
- communicate important information regarding an order or use of our Services;
- maintain customer preferences or account features where applicable;
- improve the functionality and customer experience of our website;
- detect, investigate, or help prevent fraudulent, unauthorized, illegal, or harmful activity;
- protect AVENMERE, our customers, and our Services; and
- meet applicable legal, regulatory, or valid legal-process requirements.
Marketing and Promotional Communications
If you choose to receive marketing or promotional communications from AVENMERE, we may use the contact information you provide to send those communications.
You may unsubscribe from promotional emails by using the unsubscribe option included in the applicable message. Opting out of promotional communications does not prevent us from sending non-promotional messages that are necessary for your orders, customer-service requests, or other transactions.
Payment Information
Payments made through our website are handled through the payment services supporting our Shopify checkout.
AVENMERE does not ask customers to send full payment-card numbers, security codes, or similar sensitive payment credentials through email, telephone support, or live chat.
Additional information regarding accepted payment methods and payment processing is available in our Payment Policy.
Cookies and Similar Technologies
Our website may use cookies and similar technologies that support necessary store functions, remember preferences, understand website interactions, improve performance, and support other features made available through Shopify or our service providers.
Your browser or device may allow you to control certain cookies. Restricting cookies may affect the operation of some website features.
More information about our use of cookies is available in our Cookie Policy.
How We May Share Personal Information
AVENMERE may disclose personal information where reasonably necessary to operate the Services or fulfill a legitimate business or legal purpose.
This may include sharing information with:
- Shopify, which hosts and supports our ecommerce store;
- payment service providers involved in processing transactions;
- shipping and fulfillment providers involved in preparing, transporting, tracking, or delivering orders;
- technology and service providers that support functions such as website hosting, data services, fraud prevention, customer support, or cloud infrastructure;
- marketing or advertising service providers where such services are used and permitted by applicable law;
- third parties when you direct us or consent to the disclosure; and
- government authorities, regulators, courts, or other parties where disclosure is required or permitted by applicable law or valid legal process.
Information may also be disclosed as part of a legitimate business transaction, such as a merger, acquisition, restructuring, financing, or sale of business assets, where permitted by law.
Relationship With Shopify
Our store is hosted by Shopify. Shopify collects and processes certain personal information relating to access to and use of Shopify-powered stores so that it can provide and improve its services.
Information submitted through our store may therefore be transmitted to or processed by Shopify and other service providers, including providers that may operate in countries different from your own.
Certain Shopify features may also involve information about your interactions with AVENMERE, Shopify, and other Shopify merchants. Where Shopify independently determines how personal information is processed for its own features or services, Shopify is responsible for that processing.
You can learn more through the Shopify Consumer Privacy Policy.
You may also review or exercise certain Shopify-related privacy choices through the Shopify Privacy Portal.
Targeted Advertising and Data-Sharing Choices
Depending on your location and applicable privacy law, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising or activities legally defined as a "sale" or "sharing" of personal information.
Where available, you can submit the applicable opt-out request through our Data Sharing Opt-Out page.
Where required by applicable law and supported by our website technology, qualifying Global Privacy Control signals may also be treated as an opt-out request for the browser or device sending the signal.
Third-Party Websites
Our Services may contain links to websites, applications, or online services operated by third parties.
AVENMERE does not control the privacy practices of independent third parties. If you follow an external link or provide information directly to another organization, its own privacy notice and terms will govern its handling of your information.
Children's Privacy
Our Services are intended for general adult ecommerce use and are not directed to children.
We do not knowingly seek to collect personal information from children in violation of applicable law. If you are a parent or legal guardian and believe a child has provided personal information to us inappropriately, please contact us so that we can review the request and take appropriate action where required.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information in connection with our Services.
However, no electronic transmission, storage system, or security measure can be guaranteed to be completely secure. For this reason, you should avoid sending sensitive or confidential information through unsecured communication channels.
Data Retention
We retain personal information for periods that are reasonably necessary for the purposes for which it was collected or processed.
The applicable retention period may depend on factors such as maintaining transaction records, providing customer service, meeting legal or accounting requirements, preventing fraud, resolving disputes, and enforcing our agreements or policies.
Your Privacy Rights
Depending on where you live and the law that applies to your request, you may have certain rights relating to your personal information.
These rights may include:
- Access or knowledge: requesting information about personal information maintained about you.
- Correction: requesting correction of inaccurate personal information.
- Deletion: requesting deletion of certain personal information.
- Portability: requesting a copy of certain personal information in an applicable portable format.
- Opt-out rights: opting out of certain sales, sharing, or targeted-advertising uses where those rights apply.
Privacy rights are not absolute and may be subject to legal limitations, exceptions, verification requirements, or circumstances in which we are permitted to decline a request.
You may submit an applicable privacy request by contacting AVENMERE using the information provided below or through privacy controls made available through the Services.
Identity Verification and Authorized Agents
We may need to take reasonable steps to verify your identity before completing certain privacy requests.
Where applicable law permits an authorized agent to act for you, we may request reasonable evidence showing that the agent is authorized to submit the request and may also require you to verify your identity directly with us.
We will not unlawfully discriminate against a customer for exercising an applicable privacy right.
Privacy Complaints
If you have concerns about how AVENMERE handles your personal information, please contact us using the details below.
Depending on your location and applicable law, you may also have additional rights concerning appeals or complaints to an appropriate privacy or data-protection authority.
International Data Processing
Although AVENMERE serves customers in the United States, Shopify and other service providers supporting our website may process or store information in more than one jurisdiction.
Where personal information is transferred internationally, the applicable service provider or responsible party may use legally recognized safeguards where required by applicable law.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes to our Services, privacy practices, technology, business operations, or applicable legal requirements.
When this policy is updated, the revised version will be posted on this website and the "Last Updated" date will be changed accordingly. Additional notice will be provided where required by applicable law.
Contact AVENMERE
If you have questions about this Privacy Policy, AVENMERE's privacy practices, or an applicable privacy-rights request, you may contact us using the information below.
Business Name: AVENMERE
Email: support@avenmere.shop
Phone: +1 463-227-7662
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time (CT)
Response Time: We aim to respond within 2 hours during our regular support hours.
Live Chat: Select the “Chat” icon in the bottom-right corner of our website to begin a conversation with our support team.
Business Address: 663 Nome Rd, Valparaiso, IN 46385, United States